Posts tagged #operations
Functioning systems can surprisingly contribute to inclusion and accessibility

We are only seven days into my oldest child’s first year in high school so it’s early days but so far the experience of going from both my kids only ever being at schools with no more than a few hundred kids, my oldest child’s middle school having only 60 students, to a school with several thousand kids has been really fascinating.

My assumption was that it would be impersonal, overwhelming, and bureaucratic. I assumed my child would get lost in the system. How would he learn to navigate coming from a middle school that pretty much required no executive functioning skills?

Fast forward a year and yes I know we are only seven days in but so far I have been really impressed with the school for reasons I was not expecting at all.

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What does DEI have to do with operations?

I know we’re a few news cycles out from the Southwest Airlines debacle over the holidays, but this post from Southwest pilot Larry Lonero titled “What happened to Southwest Airlines?” hit home for me, and I believe it’s important to keep at the forefront of our minds as we move into 2023.

Oooof. I’m sure this situation rings to true to anyone who has ever had to deal with any kind of large and flailing system, whether it’s an airline, cell phone carrier, car rental company, hospital, health insurance company, public school system, bank, or pretty much any aspect of the government.

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